Privacy Policy
Last Updated: November 1, 2023
Beta Technologies Holding Limited, along with its affiliates ("Beta," "we," "us," or "our"), is dedicated to safeguarding the privacy and personal information of our service users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you access or utilize our services. Your privacy is a priority at Beta, and we are committed to its protection through adherence to this policy.
Acceptance of Privacy Policy: By accessing or using our services, you consent to the practices described in this Privacy Policy. If you disagree with any aspect of this policy, please refrain from using our services.
1. Information Collected
We collect information about you in a number of ways when you visit or use our services. This includes:
  • Information you provide to us: We may collect information that you voluntarily provide to us when you fill out forms on our services, such as your name, email address, phone number, and other contact information.
  • Information we collect automatically: We may collect certain information automatically when you visit or use our services, such as your IP address, browser type and version, operating system, and the pages you visit. We may also collect information about your device, such as device type and device identifier.
  • Cookies: We may use cookies, which are small data files stored on your device, to collect information about your use of our services. Cookies allow us to personalize your experience and track your activity on our services. You can change your cookie settings at any time by adjusting your browser settings.
Our data collection extends to information that we automatically capture when you use our services. This automatic collection is pivotal in understanding how our services are being used and in identifying ways in which we can improve. Information such as your IP address, browser type and version, operating system details, and browsing activities, like the pages you visit, are recorded. We also gather data regarding the dates and times of your access to ensure we can track usage patterns and cater our service maintenance accordingly. Moreover, our systems may collect information about the device you use to access our services, such as the hardware model, device type, operating system, unique device identifiers, and mobile network information, which assists us in optimizing our services for various device types and operating environments.
Cookies and similar tracking technologies are employed to enhance your experience with our services. Cookies are small data files placed on your device that help us to remember your preferences, understand your service navigation paths, and tailor content that matches your interests. They are also vital in authenticating your access to our services, providing a secure browsing experience. You have the flexibility to control the use of cookies at your discretion by configuring your browser settings, although this may affect the full functionality of the services we offer. In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to improve user experience and overall service quality.
2. Use of Your Information
Our utilization of your personal information encompasses a variety of purposes aimed at delivering and enhancing the services we offer. Primarily, the information aids in the personalization and optimization of your user experience, allowing us to tailor our services to your preferences and usage patterns. We continuously endeavor to improve the features, performance, and security of our services, and the information you provide is instrumental in our development and testing processes. Furthermore, this data enables us to streamline service maintenance, ensuring efficient and uninterrupted operation.
We may use the information we collect about you for a number of purposes, including to:
  • Provide, maintain, and improve our services;
  • Personalize your experience on our services;
  • Communicate with you about our services;
  • Understand how users access and use our services;
  • Protect the security and integrity of our services; and
  • Comply with legal and regulatory requirements.
In addition to service enhancement, your information plays a crucial role in our communication strategies. We utilize your contact details to send updates, security alerts, and administrative messages that are vital for the continued provision of our services. These communications may include information about changes to our terms, conditions, and policies, or offer customer support. By understanding your preferences and engagement with our services, we can also send you tailored marketing communications and promotional offers that we believe will be of interest to you, with your consent where required by applicable law.
Analyzing how our services are accessed and utilized forms a critical component of our information use. By examining usage trends and user interactions within our services, we can gain valuable insights that drive data-driven decisions for improving service functionality and content delivery. This also enables us to identify and resolve any issues users may encounter, enhance the overall user experience, and implement measures to protect the security and integrity of our services. Moreover, we may use your information in an aggregated and anonymized form for research and analytical purposes to better understand the market and to develop new offerings that could enhance user satisfaction.
3. Sharing of Your Information
The sharing of your information is conducted with utmost discretion and is limited to scenarios that are essential to providing our services. We engage with third-party service providers who perform tasks on our behalf, such as hosting services, customer support, payment processing, and marketing assistance. These partners are integral to the operations of our services, and in facilitating these functions, they are given access to user information. However, they are contractually obligated to secure the information and are strictly prohibited from using the data for any purpose other than to carry out the services they are providing for Beta. Our commitment to your privacy ensures that these third parties adhere to our privacy standards and are monitored for compliance.
In efforts to customize and enhance your experience on our services, we may also share information with third parties. For example, analytics and search engine providers may use aggregate data to assist us in the improvement and optimization of our services. This collaboration helps us to understand user trends and to create a more intuitive and responsive service environment. We may also partner with advertising networks to display relevant advertisements on our and other websites. It is important to note that while we may share anonymized or aggregated data with these partners, we take steps to ensure that they cannot identify you personally from the information we provide.
There are circumstances where we may be required to disclose your information to comply with legal obligations or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. If compelled by law, such as through a subpoena or a similar legal process, we will disclose information as necessary to protect our rights, property, or safety, as well as those of our clients or others. We may also share your details if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
We may also share your information with service providers who perform services on our behalf. These service providers are required to protect the confidentiality of your information and may not use it for any purpose other than as directed by us.
4. Data Transfer and Storage
Your information may be transferred to and stored in countries other than the country in which you are located. These countries may have data protection laws that are different from the laws of your country.
We take steps to ensure that the information we collect is treated securely and in accordance with this Privacy Policy. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Rights and Choices
You have certain rights and choices when it comes to your information. These include the right to request access to your information, the right to request that we correct or update your information, and the right to request that we delete your information. You also have the right to object to our processing, please send an email to [email protected].
These Privacy Policy and your use of our website and services shall be governed by and construed in accordance with the laws of the British Virgin Islands. Any disputes arising out of or related to these Privacy Policy or our website and services shall be resolved through the exclusive jurisdiction of the courts of the British Virgin Islands.
6. Miscellaneous
This Privacy Policy is subject to change without notice. We encourage you to review it regularly. Your continued use of our services after any changes constitutes your acceptance of the new terms. If you have any questions or concerns about our practices or this Privacy Policy, please contact us at [email protected]. By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms.